Quality & Process Improvement

Quality and Process Improvement are cornerstones for improving safety, care and outcomes for small babies and their families. There are numerous examples in the literature of success in reducing morbidities for small babies via QI initiatives. This presentation reviews QI essentials and outlines the steps to reduce practice variation and improve care for neonate and their families.


1.Explain the principles of process improvement and how they can be incorporated to improve outcomes for the small baby.

2.Identify the benefits of utilizing process standardization to reduce practice variation.

Total CE: 1

NCC Code NNP 5

NCC Code NIC 4

NCC Code LRN 5

Rx = 0

*This presentation was included in the Small Baby Care Specialist® Program

Last updated: October, 2021

Your Instructor

Robert Ursprung, MD
Robert Ursprung, MD

Dr. Ursprung received his medical degree & pediatric training from the University of Texas, Southwestern Medical School. His neonatology training occurred in the division of Newborn Medicine at Harvard Medical School/Children's Hospital Boston, where he also completed a two year NIH funded clinical research fellowship & a master's degree in Medical Science from Harvard Medical School.

Dr. Ursprung has a long track record in Quality and Safety work in Neonatology. He currently is the director of High Reliability Organization & Patient Safety for Mednax Women and Children's Services. He also serves on the Vermont Oxford Network’s Database Advisory Committee.

Frequently Asked Questions

When does the course start and finish?
The course starts as soon as you enroll. You will have access to this course (videos) for two months. Please be sure to download lecture handouts for ongoing access to the content presented. You must complete and submit the Evaluation at the end of the course to receive CE.
How can I communicate any questions, comments, or feedback?
We would love to hear from you. Please e-mail us at: [email protected]

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